Have a Return or Refund request?
Our customer service team is here to help! Speak to one of our customer service reps at 888-270-3080, give us a firstname.lastname@example.org or submit the form below. Whichever is easiest for you, we’re here to help.
For any unopened product(s) returned within 30 days of the date of purchase, you have the option of a full refund or for ‘store credit’ equal to the purchase price.
Your refund will be applied back in the same manner in which you initially paid. Once approved, your refund will be credited to you between 48-72 hours.
Unopened, damaged or defective product(s) may be returned within 30 days of the date of purchase for a full refund of the purchase price.
You may exchange any unopened product within 30 days from the date of purchase. Any difference in cost will be paid by, or refunded to, you.
Any shipping charges incurred are non-refundable, except in the event LPT.com has made a shipping error, or the item was received damaged and/or defective. The customer is responsible for shipping charges related to the return of any non-damaged or non-defective products.
Non-damaged or non-defective returned product(s) might be subject to a 20% re-stocking fee.
Contact Customer Service
When returning a product within 30 days of the date of purchase, you have the option of a full refund or for ‘store credit’ equal to the purchase price.
Customer Service Hours at 1-888-270-3080
|Monday-Friday:||8am-6pm Central Time|
|Saturday:||9am-1pm Central Time|